Welcome to Stride Guard (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, or otherwise interact with us.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of information.
Personal Information
When you voluntarily submit information through our website, we may collect:
- Name
- Email address
- Phone number
- Business name
- Company details
- Shipping state or country (if provided)
- Any information you include in messages or inquiry forms
This information is typically collected through:
- Contact forms
- Wholesale inquiry forms
- Customer support requests
Invoice Search Information
If you use our Invoice Search feature, we may process:
- Invoice Number
- Associated invoice details necessary to locate the requested invoice
We do not use invoice searches for marketing purposes.
Automatically Collected Information
When you visit our website, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Date and time of access
This information helps us improve website performance, security, and user experience.
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Maintain website security
Cookies may include:
- Essential Cookies
- Functional Cookies
- Performance Cookies
- Analytics Cookies
Where required by law, we will request your consent before placing non-essential cookies on your device.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Process wholesale requests
- Provide customer support
- Improve our products and services
- Improve website performance
- Maintain website security
- Prevent fraudulent activity
- Analyze website usage
- Comply with legal obligations
We only use personal information for legitimate business purposes.
Purchases Through Amazon
Stride Guard operates as a product catalog and informational website.
Product purchases are completed through Amazon.
When you click the “Buy on Amazon” button, you are redirected to Amazon’s website, which is governed by Amazon’s own Privacy Policy and Terms of Service.
We do not collect, process, or store your payment card information or Amazon account credentials.
We encourage you to review Amazon’s Privacy Policy before completing any purchase.
Wholesale Inquiries
If you submit a wholesale inquiry, we may collect:
- Business name
- Contact person
- Email address
- Telephone number
- Business details
- Products of interest
- Any information voluntarily submitted
This information is used solely to respond to your wholesale request.
Contact Forms
Information submitted through our contact forms is used solely for responding to inquiries and providing requested information.
We do not sell or rent this information to third parties.
PDF Downloads
Our website may provide downloadable product documents, brochures, safety information, or informational resources.
Downloading these materials does not require payment information.
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers that assist in operating our website, including:
- Website hosting providers
- Email service providers
- Analytics providers
- Security service providers
- Form processing services
These providers are contractually obligated to protect your information.
We may also disclose information if required by law or to protect our legal rights.
Third-Party Services
Our website may contain links or integrations with third-party services including, but not limited to:
- Amazon
- Google Analytics (if enabled)
- Google Maps (if used)
- Social media platforms
These third-party services operate under their own privacy policies.
We are not responsible for the privacy practices of third-party websites.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information, including:
- Secure hosting
- SSL encryption
- Access controls
- Regular software updates
- Security monitoring
While we strive to protect your information, no method of transmission or storage is completely secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Residents of the European Economic Area (EEA), United Kingdom, and other applicable jurisdictions may have rights under the General Data Protection Regulation (GDPR).
To exercise these rights, please contact us using the contact information below.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will promptly delete such information.
International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using our website, you consent to such transfers where permitted by law.
Do Not Track
Some web browsers offer a “Do Not Track” feature.
Currently, there is no universally accepted standard for responding to these signals, and our website may not respond to Do Not Track requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through our Contact page or by using the contact information provided on our website.
Additional Notes for Your Site
Before publishing, update the policy to reflect your actual practices:
- Replace Effective Date and Last Updated.
- Add your registered business name and mailing address if available.
- Include a support email address.
- If you use Google Analytics, mention it specifically.
- If you use a cookie consent platform, ensure the cookie section matches its behavior.
- If you integrate services such as Meta Pixel, Microsoft Clarity, or reCAPTCHA, add dedicated disclosures for those services.
- If you later introduce user accounts or on-site payments, update this policy to reflect the additional data collected.